2020 SPUC Virtual 6th Annual Conference
October 15 - 16, 2020

FAQ

Tips for Successful Meeting Viewing

Get Ready for the Meeting

Before the meeting begins, make sure you are comfortable in your home office space or where you will view the meeting. Consider the following hacks for blocking out distractions and being ready.

  • Login through an updated browser - For best viewing results, we recommend using Google Chrome.
     
  • Optimize your audio environment– Use headphones to minimize background noise. Considering investing in a pair of noise-cancelling headphones to stay laser-focused on the meeting.

  • Check your Signal– Test your internet speed using an online testing application like Speedtest.net. A minimum of 15Mbps for download speed is recommended to view the meeting in higher resolution. Use a wired connection for optimum internet signal strength.

  • Minimize other devices using home WIFI – Understand that other devices slow your WIFI performance. Cell phones, tablets, SmartTVs and other computers can be attached the home WIFI.  Online gaming uses a great deal of bandwidth.

  • Become familiar with the Mobile Meeting Guide (MMG) – Explore the different tabs in the MMG to assist on meeting days.

  • Contact the Help line if you are having trouble accessing the MMG or the meeting – Our staff is available and technical assistance will be a click away on meeting days.

  • Plan your day to maximize your experience – Breaks are part of the meeting schedule; plan ahead for meals and other possible distractions.

  • Login early on meeting day to avoid missing the start of the meeting.

 

HOW TO VIEW THE LIVE SESSIONS

In order to view the livestream of the pre-recorded lectures and the live Q&A, you must first log into the Mobile Meeting Guide with the email address you used to register for the meeting. After logging in, navigate to Program & Schedule. To view the video window, select the link that says, “View the Livestream” (see image above). Please be sure to log in early to familiarize yourself with the Mobile Meeting Guide and its features. Each session will start with a live introduction of the speakers followed by the livestream of their pre-recorded lectures. Each session will have a live Q&A with the session speakers.

 

ASK THE SPEAKER

While viewing the pre-recorded lectures, we encourage meeting attendees to use the “Ask the Speaker” feature. 

You may submit questions as follows:

  1. Open LIVE stream window to access the Ask the Speaker function for each session.
  2. Submit your questions DURING the session – don’t wait for the Q&A!
  3. Moderators and speakers can opt to answer questions live during the Q&A discussion or type answers during the session.
  4. Click “like” if you would like to “upvote” questions.

 

HELP DESK

Utilize the help desk on the right sidebar for prompt assistance during the meeting!